Policy

Shipping & Exchange Policy

Quantum Physiotherapy & Sports Rehab is a healthcare services provider. This page explains why no shipping, delivery or product exchange applies to our website.

Effective Date: July 2026 · Applicable to: quantumphysio.com

1. No Physical Products Are Sold

Quantum Physiotherapy & Sports Rehab provides in-person physiotherapy consultations, assessments, treatment sessions and related rehabilitation services at our Bangalore clinics. We do not sell, ship or deliver any physical products, equipment or goods through this website.

2. No Shipping or Delivery

As our website is used solely to book healthcare consultations and pay the associated consultation fee online, there is no shipping process, delivery timeline, courier partner or tracking information associated with any payment made on this site.

3. No Returns or Exchanges of Goods

Since no physical goods are sold or shipped, there is no applicable process for product returns or exchanges. Any concerns regarding a payment made for a consultation are handled under our Cancellation & Refund Policy rather than a goods-return process.

4. Why This Page Exists

Payment gateway and banking partners, including Razorpay, require every merchant website to publish a Shipping Policy page as part of standard merchant verification, regardless of whether physical goods are sold. This page is published to meet that requirement and to clearly set patient expectations.

5. Questions About This Policy

If you have any questions about this policy or about a payment made on our website, please reach out via our Contact Us page, or refer to our Terms & Conditions and Cancellation & Refund Policy for further detail.